Zip all files in the Logs directory from the windows explorer that opened from previous step and send it via EMail to us.IMPORTANT: Quit the program and don't restart it until step 6 is complete.RUN THE DOWNLOAD to reproduce the problem.Make sure that Search tab has Search in All mail checked. Mail Attachment Downloader) in the main program window and you. Specifically set a start date in the Search tab or a date greater than filter in your Global rule to 1 day before the problematic email. To check the build you currently have, hover the mouse over the main title text (i.e. IMPORTANT: If you experienced an issue with a previous download, make sure you add the right filters for the program to re-process the same exact email so you can reproduce the problem. Set your settings and search criteria you want saved.Keep this explorer window open, we will zip this up after reproducing the issue. Click on the Logs Folder button and it should open up explorer.Open the program, switch to the Logs tab (if you updated to latest v3.2 build you should now have this new tab in the main window) OR click on settings button in v3.2 for any individual account (not OR Mail Server tab in v2.x.Understand what is happening on the right side, it should show you all the email parts and/or attachments in the email before any rules were run and it should also show you why a specific email rule did or did not match. Mail Attachment Downloader downloads just the email attachments based on your search preference without downloading the mail. Then scroll to the specific email in question on the left pane and select it. Once the download completes, click the Search magnifier icon next to the Rule Tracing checkbox in the Global filters tab.Make sure that Search tab has Search in All mail checked. Select a message with an attachment, then select the file where it says Tap to Download in the message itself Sent mails would not be detected as Spam generally I can attest to successfully opening two attachemnets from my gmail account It’s a picture of the attachment, but it doesn’t include any of the functionality of the attachment 6 Bob Dammit, 6 Bob Dammit, Sep 24, 2010. If any update is available then go for it. After that users have to follow the instructions. For example, set a start date in the Search tab or a date greater than filter in your Global rule to 1 day before the problematic email. Method 2: Solution to the issue of Mail application doesn’t show attachments There are some steps through which users can fix the issue.
The most common mistake is to not uninstall and re-install the service from inside the program's service tab after making a configuration update!.